Red Hat

As the world's leading provider of open source solutions, Red Hat provides enterprise strength, mission-critical software and services in today's most important IT areas: operating systems, storage, middleware, virtualization, and cloud computing. Red Hat’s open source model supplies enterprise computing solutions that reduce costs and improve performance, reliability, and security.

Unlike proprietary, hardware-based storage, the Red Hat® Storage portfolio provides an open, software-defined storage platform that scales across physical, virtual, and cloud resources. Our customers benefit from reduced costs, no vendor lock-in, and the ability to add capacity without degrading performance.

Red Hat Ceph Storage is a massively scalable, fully distributed, software-defined storage system developed from the ground up to deliver object, block, and file storage in one self-managing, self-healing platform. Based on Ceph—the open source, software-defined storage system overwhelming preferred by OpenStack users, Red Hat Ceph Storage was specifically designed to manage petabytes of data as well as cloud and emerging workloads. It provides a highly flexible, massively scalable, unified storage platform with no single point of failure, easy integration with third-party tools, and a peer-reviewed architecture that runs on standard server and disks. Red Hat Ceph Storage and Red Hat Gluster Storage comprise the Red Hat Storage portfolio.

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SERVICES AND SUPPORT
RESOURCES

With years of enterprise customer experience, Red Hat combines its expertise as the leading Ceph and Gluster authorities with the thriving innovation of the open source community to provide end-to-end, fully integrated solutions that are not only agile and reliable, but also cost-effective.

Red Hat Ceph Storage and Red Hat Gluster storage customers benefit from industry respected Red Hat subscriptions, offering Red Hat tested and supported, commercial versions of the upstream code. Customers receive streamlined product deployment and support access that includes lifecycle management, Knowledgebase and deployment resources, enhanced security and accountability – including the backing of the Red Hat Product Security team, fixes for critical problems, Red Hat Certification for hardware, software, and Cloud Providers, along with Red Hat Open Source and Quality Assurance Programs.

Global Services and Support for Red Hat Storage are also available directly from Red Hat Sales, offering evaluation, pre-production, and production contracts depending on the need for improved SLAs, hot fixes for critical issues, phone and online support.

In addition, Red Hat customers are encouraged to take advantage of specialized consulting services from Red Hat Storage Consulting Services:

Red Hat Storage Jumpstart service transfers invaluable product knowledge to the necessary staff and helps prepare them so that Red Hat Ceph Storage can ultimately be configured and deployed for the desired workload. Red Hat Storage Health Check provides a comprehensive expert analysis of your Red Hat Storage, including a Storage Health Check final report, with observations and recommendations based on a thorough evaluation of a deployed storage solution spanning hardware, networking, software, and team skills. For Red Hat Ceph Storage customers deploying OpenStack, including the Red Hat OpenStack Platform, Red Hat Cloud Infrastructure, and Red Hat Cloud Suite, we offer the Guided Transition Cloud Management (GTCM) service. GTCM helps with day-to-day cloud operations and maintenance, assisting with requests tied to minor changes in the cloud environment, mentoring members of the IT staff, and reviewing the overall progress of the guided transition with the client.
We also offer two-day and five-day trainings for storage administrators, cloud operators, and customers deploying Red Hat Storage in their production environments.